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Sales7290055627
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Service9999010016
Rajiv Chowk
An industry Veteran with extensive hands on experience and excellent managerial skills is leading our group from last 10+ years.
Mr Kumar leads our commercial vertical with a core principle of high standards of customer service. He comes on our platform with 42 years of experience working across automobile dealers. He is one of the few members who have been with us since our group’s foundation was laid.
Mr Mishra knows exactly how to get vehicles back in shape and running. He leads a team of expert technicians to ensure any vehicle that comes in the service centre is served to the full satisfaction. His 22 years of experience makes him best in the field. He is with Koncept since Nov 2014.
Customer service is the backbone of Automobile Dealership. To be on top of the customer Satisfaction Index our Service GM’s ensure high quality of service and detailed oriented inspection for any vehicles that comes in our premises.
Our team ensures the availability of required parts and accessories across our outlets. Mr Pardeep Sarma, our Group Parts Head has 25years of experience, worked with leading brand across Toyota, Ford, Honda, Hyundai, General Motors before joining Koncept Automobiles.
Our Dedicated team of Service managers ensures customer satisfaction and quick delivery of customer vehicles.
With the core objective of closing faults across the customer vehicles, our expert technical managers are always available for customers
Our expert team ensures to deliver high level of quality before vehicle is handed over to customer.
Managing Customer Relationship is essential for any business to continuously excel in what they do. Our CRM team knows exactly how to do that. They ensure customer is always given the priority across our outlets.
The Backbone our our mobility,, our drivers have always been available for support.
We have been delivering our best since our inception. Our Awards and Achievement are reflection of hardwork our team puts in for customer support and high quality of service. 1. F’09- Winner Best Dealer award. (Mahindra & Mahindra._ 2. F’17- Winner SKS Performance.(December) 3. F’18-Winner BEST IN SERVICE"MAN POWER TRAINING (Commercial) 4. F’18- Winner T2B PERFORMANCE (Commercial). 5. F’18- Winner MMS PERFORMANCE (Commercial). 6. F’18- Winner Best in RSA Performance (Commercial). 7. F’18-Winner BEST IN SERVICE QUALITY PERFORMANCE (FTR)(Commercial). 8. F’18-Winner SPECIAL RECOGNISATION FOR SIGNIFICANT OVER ALL CONTRIBUTION FOR :E SUPRO". 9. F’18- Winner BEST IN T2B PERFORMANCE (Commercial) 10. F’18- winner DHC 1000 PSF INDEX (Commercial). 11. 2018 - Winner UKU-Floor Controller/ Qualitty Contoller. (Delhi AO) 12. 2018- Best in Mega Camp Execution (Delhi AO) 13. 2018 Best in Concerns Closure TAT[MRC +MSAT] (Delhi AO). 14. 2018- Best in WYH Appointment Performance Runner up. 15. F’18-Winner- Best in RSA (Performance Personal). 16. F’18- Runner -Purple Club Redemption. 17. F-19-H2 - DHC Reduction Runner up. 18. F’19 - SERVICE RETENTION (Commercial) Winner. 19. 2019-2020- Mahindra & Mahindra awarded with Remarkable performance in Spares Inventory Management in North India 20. 2019-2020- Mahindra & Mahindra awarded with Remarkable performance in Spares Inventory Management in North India 21. F’22- Exemplary Performance in CAT-A RSA Performance. 22. F’22-Exemplary Performance in CAT-A SHIELD Performance. 23. F’22- Exemplary Performance in CAT-A QWIK BAY PRODUCTIVITY 24. Best Workshop Corporate Customer Satisfaction North West Zone 25. 2013-14- Outstanding performance towards Internal CSI Feedback% 26. 2015- Best workshop for Customer Handling North West Zone 27. 2013- THE CHANAKYAS SERVICE HEAD MEET – Winner 28. CHANAKYAS CRUSADERS -2014 Outstanding Performance in internal CSI FEEDBACK% 29. 2015- WINNER Outstanding performance in RSA retail 30. 2015- Mahindra & Mahindra awarded with Remarkable performance in Customer Handling 31. 2016- WINNER- Outstanding performance in Spares Off-take. 32. 2016- Best workshop in Satisfaction North West Zone 33. 2019-2020- Mahindra & Mahindra awarded with Remarkable performance in Spares Inventory Management in North India
