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""Hello Mahindra & Team, First of all wishing you all success throughout your business I want to share my best experience with Mahindra Koncept sector 63, I am using many cars of other brand but the experience with Mahindra is good I am Laxman Singh purchased a XUV 500 W10 Automatic in the name of my company Wintage Engineers & Consultants Pvt. Ltd. Earlier I was planning to buy Creta but when I went Mahindra Koncept showroom in Noida & met there sales consultant Neha Mehta, I must say you have the best Sales Representatives , We were assigned to one of your sales concern (Neha Mehta) who is really a great asset for your company as far our experience with her. who is Customer Centric , Polite , clears doubt and Queries on real time basis, Proper Guidance provided maximum benefits to customer, she explained me all the features & also make me understand that why should I use Mahindra compare to other brands Imust say that I continued with my mind to buy this car due to Neha’s persuasiveness. She delivered on her word. Also, made the delivery a special affair by helping through her personal presence I would underline and say that Koncept is the best as far our experience. I have dealt with other car companies in the past and can tell you that Mahindra is long ahead in placing customer ahead of everything else in sales. I look forward to similar experience in after sales service too! Please feel free to reach me if you need additional feedback. I wish the team, the very best to continue a similar experience for future too. Once again thanks from Laxman and family With Best Regards," "

Laxman Khatri

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"Dear Mahindra Team, I have been associated with Mahindra ever since I bought Mahindra Scorpio ( UK07BS6909) and recently I got the servicing done for 20000 kms. Though the journey has been short yet I had the experience of visiting the service station on multiple times. Overall the team is fantastic and they keenly observe your feedback and attend to the issues. One can see that in the service quality which is on time and up to any owner's satisfaction. I wish to appreciate the efforts of Akash Mishra (Service Advisor at Koncept Mahindra Sec-63, Noida) as he has always been prompt and effective in attending to the issues. Mr. Rajeev Verma (Asst Service Manager) at Koncept Mahindra Sec-63, Noida, comes across as a seasoned professional with his due guidance and advice related to vehicle performance and issues be it minor or major. This generates faith in the service and improves the overall experience with Koncept. Mahindra. Thanks a lot for your efforts. Keep up the good work!!! Capt Anurag Juyal (Retd.) #9611110755 UK07BS6909"

Anurag

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"Dear Team, I would like to bring to your notice a case which I recommend should not only appear in customer delight stories but should also be associated with reward and recognize of staff at Mahindra. Very first service of my new face lift XUV 500 and imagine we forgot to remove our SLR camera which accidentally left in car under the seat. Service done all happy and delighted, few days later when I was packing my stuff for an international travel realised I don't have camera with me checked whole house no clue, then I thought I may have left in car and there was no chance to retrieve now as this was almost a week now, still called the service advisor Mr. Vikas, he not to listen to all my haunch but also proactively noted details etc so that he could trace it back, immediately after this discussion I left for holidays with no phone connectivity, on my return I got to know camera was traced and because service manager could not connect to me so he informed my old service advisor now a manager Mr. Amit as well so that message should reach to me either way, we exchanged calls but again I am out of station for another week so don't even have a time to visit service station, Vikas not only traced my lost property but also was certious enough to deliver it at my home specially on his weekly off day. I am very happy and delighted, some one in the team really proved, 'with you hamesha' and stand by your tag line. Thankyou so much. Thankyou to not only to the staff but also to you all who enable and culture such ethos and principles in your team. Regards, Rajneesh Programme Director Centre for Science and Environment "

Rajneesh

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